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Cookie Policy

This Cookie Policy explains how PHC Parts uses cookies and similar technologies, why they are used and how you can manage your preferences.

Last updated: 14 June 2026 Website: phc.parts

On this page

  1. Introduction
  2. What Are Cookies?
  3. How We Use Cookies
  4. Third-Party Cookies
  5. Consent Management
  6. Managing Cookies
  7. Policy Changes
  8. Contact Us

Your choice: Non-essential cookies will only be placed on your device after you have provided consent. You can update or withdraw your preferences at any time.

1. Introduction

This Cookie Policy explains how PHC Parts (“we”, “our” and “us”) uses cookies and similar technologies on our website.

We are committed to being transparent about how and why information is collected through cookies, in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018 and the Privacy and Electronic Communications Regulations (PECR).

When you first visit our website, you will be given the opportunity to accept, reject or manage your cookie preferences.

Non-essential cookies will only be placed on your device where you have provided the required consent.

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2. What Are Cookies?

Cookies are small text files placed on your computer, tablet, mobile phone or other device when you visit a website.

Cookies are widely used to make websites operate efficiently, improve customer experience, remember preferences and provide information about website performance and usage.

Some cookies are session cookies, which expire when you close your browser. Others are persistent cookies, which remain on your device for a specified period or until they are manually deleted.

Similar technologies may also be used to store information on, or access information from, your device.

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3. How We Use Cookies

PHC Parts uses cookies to support the performance, functionality and security of our website.

Cookies may help us to:

  • Remember products in your shopping basket
  • Maintain secure login sessions
  • Remember website and account preferences
  • Measure website performance
  • Understand how visitors navigate the website
  • Identify and resolve website errors
  • Improve website functionality
  • Deliver relevant advertising where consent has been provided
Always active

(a) Strictly Necessary Cookies

These cookies are essential for the operation of our website and cannot be disabled through our cookie-preference tool.

They may enable:

  • Shopping-basket functionality
  • User authentication
  • Website and transaction security
  • Payment and checkout functionality
  • Load balancing
  • Cookie-consent preferences

Without these cookies, important parts of the website may not function correctly.

Consent required

(b) Analytics and Performance Cookies

These cookies help us understand how visitors use the website by collecting information such as:

  • Pages visited
  • Time spent on the website
  • Navigation paths
  • Website errors
  • Performance information

This information helps us improve website functionality and customer experience.

Consent required

(c) Functionality Cookies

These cookies allow the website to remember information and preferences you have previously selected, such as:

  • Account preferences
  • Saved addresses
  • Branch or region selection
  • Display and user settings

These cookies are intended to improve convenience and personalisation.

Consent required

(d) Advertising and Targeting Cookies

These cookies may be used to:

  • Deliver advertisements relevant to your interests
  • Measure the effectiveness of advertising campaigns
  • Limit how frequently advertisements are shown
  • Create audiences for advertising platforms
  • Support remarketing and retargeting activities
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4. Third-Party Cookies

We may allow trusted third-party service providers to place or access cookies and similar technologies on our website.

These technologies may support analytics, website performance, fraud prevention, payment services and advertising.

Providers used by our website may include:

  • Google Analytics
  • Google Ads
  • Google Tag Manager
  • Meta
  • Smartlook
  • Microsoft Clarity
  • Payment service providers
  • Fraud-prevention providers

These providers may collect information about your use of our website and, where permitted, your activity across other websites or services.

Please review the privacy and cookie information supplied by the relevant provider for more information about how it processes personal information.

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5. Cookie Consent Management

When you first visit our website, you will be presented with a cookie-consent banner.

The banner allows you to:

  • Accept all cookies
  • Reject non-essential cookies
  • Customise individual cookie preferences

Strictly necessary cookies may be used without consent where they are essential to provide a service you have requested or to support the secure operation of the website.

Analytics, functionality and advertising cookies will only be used where the required consent has been provided.

You may update or withdraw your consent at any time using the cookie-preference settings available on our website. Changes will apply to future use of cookies.

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6. Managing and Disabling Cookies

In addition to our cookie-preference tool, most web browsers allow you to control cookies through their settings.

You can usually:

  • View cookies stored on your device
  • Delete individual cookies
  • Delete all stored cookies
  • Block cookies from specific websites
  • Block all cookies
  • Receive a notification before cookies are stored

Disabling strictly necessary cookies through your browser may affect important website functionality, including account login, basket functionality and checkout.

Advertising Preferences

You can manage certain Google advertising preferences through Google Ad Settings .

Further Cookie Information

General information about controlling cookies is available from www.aboutcookies.org .

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7. Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in legislation, regulatory guidance, technology, service providers, business practices or website functionality.

The latest version will be published on this page and will include the date of the most recent update.

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8. Contact Us

If you have questions about this Cookie Policy or our use of cookies and similar technologies, please contact us.

Email: web@phc.parts

Telephone: 0117 941 4060

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Want to Know More?

Read our Privacy Policy to learn more about how PHC Parts collects, uses and protects personal information.

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