Your choice: Non-essential cookies will
only be placed on your device after you have provided
consent. You can update or withdraw your preferences at
any time.
1. Introduction
This Cookie Policy explains how PHC Parts (“we”, “our”
and “us”) uses cookies and similar technologies on our
website.
We are committed to being transparent about how and why
information is collected through cookies, in accordance
with the UK General Data Protection Regulation (UK GDPR),
the Data Protection Act 2018 and the Privacy and
Electronic Communications Regulations (PECR).
When you first visit our website, you will be given the
opportunity to accept, reject or manage your cookie
preferences.
Non-essential cookies will only be placed on your device
where you have provided the required consent.
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2. What Are Cookies?
Cookies are small text files placed on your computer,
tablet, mobile phone or other device when you visit a
website.
Cookies are widely used to make websites operate
efficiently, improve customer experience, remember
preferences and provide information about website
performance and usage.
Some cookies are session cookies, which
expire when you close your browser. Others are
persistent cookies, which remain on your
device for a specified period or until they are manually
deleted.
Similar technologies may also be used to store information
on, or access information from, your device.
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3. How We Use Cookies
PHC Parts uses cookies to support the performance,
functionality and security of our website.
Cookies may help us to:
- Remember products in your shopping basket
- Maintain secure login sessions
- Remember website and account preferences
- Measure website performance
- Understand how visitors navigate the website
- Identify and resolve website errors
- Improve website functionality
-
Deliver relevant advertising where consent has been
provided
Always active
(a) Strictly Necessary Cookies
These cookies are essential for the operation of
our website and cannot be disabled through our
cookie-preference tool.
They may enable:
- Shopping-basket functionality
- User authentication
- Website and transaction security
- Payment and checkout functionality
- Load balancing
- Cookie-consent preferences
Without these cookies, important parts of the
website may not function correctly.
Consent required
(b) Analytics and Performance Cookies
These cookies help us understand how visitors use
the website by collecting information such as:
- Pages visited
- Time spent on the website
- Navigation paths
- Website errors
- Performance information
This information helps us improve website
functionality and customer experience.
Consent required
(c) Functionality Cookies
These cookies allow the website to remember
information and preferences you have previously
selected, such as:
- Account preferences
- Saved addresses
- Branch or region selection
- Display and user settings
These cookies are intended to improve convenience
and personalisation.
Consent required
(d) Advertising and Targeting Cookies
These cookies may be used to:
-
Deliver advertisements relevant to your
interests
-
Measure the effectiveness of advertising
campaigns
-
Limit how frequently advertisements are shown
- Create audiences for advertising platforms
-
Support remarketing and retargeting activities
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4. Third-Party Cookies
We may allow trusted third-party service providers to
place or access cookies and similar technologies on our
website.
These technologies may support analytics, website
performance, fraud prevention, payment services and
advertising.
Providers used by our website may include:
- Google Analytics
- Google Ads
- Google Tag Manager
- Meta
- Smartlook
- Microsoft Clarity
- Payment service providers
- Fraud-prevention providers
These providers may collect information about your use of
our website and, where permitted, your activity across
other websites or services.
Please review the privacy and cookie information supplied
by the relevant provider for more information about how it
processes personal information.
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5. Cookie Consent Management
When you first visit our website, you will be presented
with a cookie-consent banner.
The banner allows you to:
- Accept all cookies
- Reject non-essential cookies
- Customise individual cookie preferences
Strictly necessary cookies may be used without consent
where they are essential to provide a service you have
requested or to support the secure operation of the
website.
Analytics, functionality and advertising cookies will only
be used where the required consent has been provided.
You may update or withdraw your consent at any time using
the cookie-preference settings available on our website.
Changes will apply to future use of cookies.
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6. Managing and Disabling Cookies
In addition to our cookie-preference tool, most web
browsers allow you to control cookies through their
settings.
You can usually:
- View cookies stored on your device
- Delete individual cookies
- Delete all stored cookies
- Block cookies from specific websites
- Block all cookies
- Receive a notification before cookies are stored
Disabling strictly necessary cookies through your browser
may affect important website functionality, including
account login, basket functionality and checkout.
Advertising Preferences
You can manage certain Google advertising preferences
through
Google Ad Settings
.
Further Cookie Information
General information about controlling cookies is available
from
www.aboutcookies.org
.
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7. Changes to This Cookie Policy
We may update this Cookie Policy from time to time to
reflect changes in legislation, regulatory guidance,
technology, service providers, business practices or
website functionality.
The latest version will be published on this page and will
include the date of the most recent update.
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8. Contact Us
If you have questions about this Cookie Policy or our use
of cookies and similar technologies, please contact us.
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